At 36jlapp, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
We take your personal data seriously. Here are the six core pillars of the 36jlapp privacy framework — built for Filipino players, compliant with Philippine law.
All data transmitted between your device and 36jlapp servers is protected by industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
36jlapp fully complies with Republic Act No. 10173, the Data Privacy Act of 2012, and all implementing rules issued by the National Privacy Commission (NPC) of the Philippines.
We do not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the 36jlapp platform and to meet our legal obligations.
Every piece of data we collect has a specific, declared purpose. We do not use your information beyond what is necessary for account management, transaction processing, and regulatory compliance.
As a data subject under Philippine law, you have the right to access, correct, delete, and port your personal data. 36jlapp provides clear channels to exercise all of these rights at any time.
We follow the principle of data minimization — collecting only what is strictly necessary for the services you use. We do not gather excessive or irrelevant personal information from our players.
Welcome to the 36jlapp Privacy Policy. 36jlapp ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player and visitor who interacts with our platform. This Privacy Policy describes how 36jlapp collects, processes, stores, shares, and protects your personal information when you access or use the 36jlapp website, mobile application, and all associated services (collectively, the "Services").
This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It applies to all personal data collected from players, visitors, and any individual who interacts with 36jlapp, whether from Metro Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the Philippines.
By registering an account, accessing the 36jlapp platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please discontinue your use of the 36jlapp platform immediately.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 36jlapp acts as the Personal Information Controller (PIC) with respect to the personal data collected from players and visitors of the platform.
As the Personal Information Controller, 36jlapp determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities are carried out in accordance with applicable Philippine data privacy laws and regulations.
Where 36jlapp engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud infrastructure partners — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this Privacy Policy and applicable law.
36jlapp collects the following categories of personal data from players and visitors, depending on how you interact with our Services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC/AML verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communications, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service optimization |
| Usage Data | Games played, bets placed, session duration, feature interactions | Personalization, responsible gaming monitoring, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
| Verification Documents | Scanned copies of government IDs, proof of address, selfie photos | KYC compliance, identity verification, AML obligations |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (e.g., responsible gaming assessments).
36jlapp collects personal data through the following means:
36jlapp processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, 36jlapp processes your personal data on the following legal bases:
36jlapp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
36jlapp retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
36jlapp implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your 36jlapp login credentials and for ensuring the security of the devices you use to access the platform.
36jlapp uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 36jlapp platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 36jlapp:
You have the right to be informed of how your personal data is collected, processed, and used by 36jlapp — which is the primary purpose of this Privacy Policy.
You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 15 of this Privacy Policy. We will respond to all verified requests within the timeframes prescribed by the Data Privacy Act and NPC regulations.
The 36jlapp platform is strictly intended for individuals who are at least 21 years of age, in compliance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.
During the registration process, all players are required to confirm that they are at least 21 years old and to provide a valid government-issued ID for age verification. If 36jlapp discovers that personal data has been collected from an individual under the age of 21, we will immediately close the account, delete the personal data, and return any deposits in accordance with applicable law.
In the course of providing our Services, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud infrastructure providers or game suppliers are located. When such transfers occur, 36jlapp ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
These safeguards may include contractual clauses that impose data protection obligations on the recipient, or transfers to countries that have been assessed as providing an adequate level of data protection. We do not transfer your personal data to jurisdictions that do not provide adequate protections without implementing appropriate contractual or technical safeguards.
36jlapp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on the 36jlapp platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 36jlapp platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 36jlapp, you may contact our Data Protection Officer (DPO) through the following channels:
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
Now that you know exactly how we protect your privacy, join thousands of Filipino players who trust 36jlapp for a secure, fair, and exciting online gaming experience. Register today and claim your welcome bonus.